Last Updated: January 2025

111bd Privacy Policy – How We Protect Your Data

Your privacy matters to us. This page explains exactly what personal data 111bd collects, why we collect it, how it is stored, and what rights you have over your own information. We keep it plain and straightforward — no legal jargon for the sake of it.

Your Data, Your Rights: 111bd will never sell your personal data to third parties. Your information is used solely to operate your account, process payments, and improve your experience on the platform.

How 111bd Handles Your Data

Six key principles that guide how 111bd collects, uses, and protects your personal information.

Minimal Data Collection

111bd only collects the personal data that is genuinely necessary to operate your account and process transactions. We do not collect data for the sake of it. If we don't need it, we don't ask for it.

No Third-Party Sales

Your personal data is never sold, rented, or traded to third parties for marketing or any other commercial purpose. 111bd does not operate a data brokerage and never will. Your information stays with us.

Encrypted Storage

All personal data stored by 111bd is encrypted at rest and in transit. Payment information processed through bKash, Nagad, and Rocket is handled by the respective payment providers and is not stored on 111bd servers.

Your Rights Over Your Data

You have the right to access, correct, or request deletion of your personal data held by 111bd at any time. Submit a request via live chat or email and we will respond within 30 days with the relevant information or confirmation of action taken.

No Unnecessary Tracking

111bd uses cookies and session data only to keep you logged in and improve platform performance. We do not use cross-site tracking cookies or share browsing data with advertising networks.

Marketing Opt-Out

Promotional communications from 111bd are opt-in. If you no longer want to receive bonus offers, match alerts, or platform updates, you can unsubscribe at any time from your account settings or by contacting support.

01 Who We Are

111bd is an online gaming platform operating at 111bd.io, offering sports betting, live casino games, slots, bingo, and related gaming services to players in Bangladesh. When this Privacy Policy refers to "111bd", "we", "us", or "our", it means the 111bd platform and the team responsible for operating it.

This Privacy Policy applies to all users of the 111bd platform, including registered account holders and visitors who browse the site without registering. By using 111bd, you acknowledge that you have read and understood this policy.

If you have questions about how 111bd handles your personal data, you can contact us at any time via live chat on the platform or by emailing [email protected].


02 Data We Collect

111bd collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with the site. Here is a breakdown of what we collect and why.

Information You Provide

Data Type When Collected Purpose
Full name Registration Account identity and withdrawal verification
Mobile number Registration Account login, OTP verification, support contact
Date of birth Registration Age verification (18+ requirement)
Password (hashed) Registration Account security — stored as a one-way hash, never in plain text
Identity documents Withdrawal verification KYC compliance for large withdrawals
Support messages When you contact support Resolving your query and improving support quality

Information Collected Automatically

Data Type How Collected Purpose
IP address Server logs Fraud detection and geographic access control
Device type & OS Browser headers Platform optimisation and security monitoring
Session data Cookies Keeping you logged in and tracking session duration
Betting & game history Platform activity Account records, dispute resolution, responsible gaming monitoring
Transaction records Payment processing Financial records, withdrawal processing, fraud prevention

Payment Data: 111bd does not store your bKash, Nagad, or Rocket account credentials on our servers. Payment transactions are processed directly through the respective mobile wallet providers. We only retain transaction reference numbers and amounts for our financial records.


03 How We Use Your Data

111bd uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described in this policy without first obtaining your consent.

  • Account management: Your name, mobile number, and date of birth are used to create and maintain your 111bd account, verify your identity, and process login requests.
  • Payment processing: Transaction data is used to credit deposits to your account, process withdrawal requests, and maintain accurate financial records.
  • Fraud prevention: IP addresses, device data, and betting patterns are analysed to detect and prevent fraudulent activity, account takeovers, and bonus abuse.
  • Responsible gaming: Betting history and session data are monitored to identify patterns that may indicate problem gambling. This allows us to proactively offer support tools where appropriate.
  • Customer support: Support messages and account history are used to resolve queries efficiently and accurately.
  • Platform improvement: Aggregated, anonymised usage data helps us understand how players use 111bd so we can improve the platform experience.
  • Marketing communications: If you have opted in, we may send you information about promotions, bonuses, and new games on 111bd. You can opt out at any time.

No Profiling for Third Parties: 111bd does not build user profiles for sale to advertisers or data brokers. Any profiling we do is strictly internal and used only to improve your experience on the 111bd platform or to meet our responsible gaming obligations.


04 Legal Basis for Processing

111bd processes your personal data on the following legal grounds:

  • Contractual necessity: Processing your name, mobile number, and payment data is necessary to fulfil the contract between you and 111bd — i.e., to operate your account and process transactions.
  • Legal obligation: Certain data processing activities — such as age verification, KYC checks for large withdrawals, and transaction record-keeping — are required by applicable regulations.
  • Legitimate interests: Fraud detection, platform security, and responsible gaming monitoring are carried out on the basis of 111bd's legitimate interest in operating a safe and fair platform.
  • Consent: Marketing communications are sent only where you have given explicit consent. You may withdraw this consent at any time.

05 Data Sharing

111bd does not sell, rent, or trade your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment providers: Transaction data is shared with bKash, Nagad, and Rocket solely to process deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
  • Game providers: Where 111bd uses third-party game software, your account identifier (not your full personal details) may be shared with the game provider to load your game session and record results.
  • Fraud prevention services: Anonymised or pseudonymised data may be shared with fraud detection services to identify suspicious patterns across the industry.
  • Legal authorities: 111bd will disclose personal data to law enforcement or regulatory authorities if required to do so by law, court order, or to protect the rights and safety of our users and the platform.

Third-Party Processors: Any third party that processes data on behalf of 111bd is bound by a data processing agreement that requires them to handle your data securely and only for the purposes we specify. They are not permitted to use your data for their own purposes.


06 Cookies & Tracking

111bd uses cookies — small text files stored on your device — to keep the platform functioning correctly and to improve your experience. We do not use advertising cookies or share cookie data with third-party ad networks.

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without stopping use of the platform.
  • Performance cookies: Used to understand how players navigate the platform so we can identify and fix issues. Data collected is aggregated and anonymised.
  • Preference cookies: Store your platform settings, such as language preference and display options, so you don't have to reset them each visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use 111bd, though some personalisation features may not work as expected.


07 Data Retention

111bd retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The general retention periods we apply are:

Data Type Retention Period
Account registration data Duration of account + 5 years after closure
Transaction records 7 years (financial record-keeping requirement)
Betting & game history Duration of account + 2 years after closure
Support communications 3 years from the date of the interaction
Identity verification documents 5 years from submission
Session & device logs 90 days on a rolling basis

After the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account deletion before the retention period ends, we will delete all data that we are not legally required to retain and anonymise the rest.


08 Data Security

111bd takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

  • All data transmitted between your device and 111bd is encrypted using TLS (Transport Layer Security).
  • Passwords are stored as salted hashes — we cannot see your password and will never ask you for it.
  • Account access is protected by OTP verification sent to your registered mobile number.
  • Our servers are hosted in secure data centres with restricted physical and network access.
  • Internal access to personal data is limited to staff who need it to perform their job functions, and all access is logged.
  • We conduct regular security reviews and respond promptly to any identified vulnerabilities.

Security Incident: In the unlikely event of a data breach that affects your personal information, 111bd will notify affected users as quickly as possible and take immediate steps to contain and remediate the incident.


09 Your Rights

As a user of 111bd, you have the following rights over your personal data. To exercise any of these rights, contact us via live chat or email at [email protected]. We will respond within 30 days.

  • Right of access: You can request a copy of the personal data 111bd holds about you at any time.
  • Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
  • Right to erasure: You can request deletion of your personal data, subject to our legal retention obligations. Data we are required to keep by law cannot be deleted before the retention period expires.
  • Right to restrict processing: You can ask us to limit how we use your data in certain circumstances, for example while a dispute is being resolved.
  • Right to data portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to withdraw consent: Where processing is based on your consent (e.g. marketing emails), you can withdraw that consent at any time without affecting the lawfulness of prior processing.
  • Right to object: You can object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming purposes.

Response Time: 111bd aims to respond to all data rights requests within 30 days. Complex requests may take up to 60 days, in which case we will notify you of the extension and the reason for it.


10 Children's Privacy

111bd is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a user is under 18, their account will be closed immediately, all data will be deleted (except where retention is legally required), and any deposited funds will be returned to the original payment method after verification.

If you believe that a minor has registered on 111bd, please contact us immediately at [email protected] so we can investigate and take appropriate action.


11 Changes to This Policy

111bd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered users via their registered mobile number or through a notice on the platform, and the updated policy will be published on this page with a revised "Last Updated" date.

We encourage you to review this page periodically. Continued use of 111bd after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should stop using the platform and contact us to close your account.


12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 111bd handles your personal data, please get in touch. We take privacy seriously and will respond to all enquiries promptly.

  • Live Chat: Available 24/7 directly on the 111bd platform — the fastest way to reach us.
  • Email: [email protected] — we respond to all emails within 24 hours.
  • For questions about your account terms, visit the Terms and Conditions page.
  • For responsible gaming tools and support, visit the Responsible Gaming page.
  • For general questions, visit the FAQ page.

Data Requests: To submit a formal data access, correction, or deletion request, email us at [email protected] with the subject line "Data Rights Request" and include your registered mobile number so we can locate your account securely.

Play on a Platform That Respects Your Privacy

Your data is safe with 111bd. Register your free account in under two minutes and enjoy sports betting, live casino, slots, and bingo with full confidence.